FAQs

Standard Shipping is FREE on all purchases of $40 and over (excluding taxes). Orders below $40 will be charged $4.90 shipping expenses.

Express Shipping is available at a surcharge of $19.90.

Once your order is placed, it takes us 1-2 business days to process and pack.  

Standard shipping takes 4-7 business days within the 48 contiguous states.

Express shipping takes 3 business days.

These shipping times are estimates only and cannot be guaranteed.

With disruptions in the supply chain, shipping can sometimes take longer unfortunately.

At this time, we only ship within the United States. If you want to suggest a location you'd like us to ship to please send us a message - we'd love to know!

We will send you an email with a tracking number as soon as your package ships.

If you receive anything that looks off, please email us at hello@anablue.com with photos of your damaged products so we can figure out what went wrong. We’ll help make it right ASAP.

We understand how frustrating this is. Please email us at hello@anablue.com so we can investigate.

Unfortunately, once orders are submitted, they usually cannot be canceled or modified.

However, please contact our team at hello@anablue.com and we can see if we can help.

Unfortunately, because of the nature of our products, once an order has shipped we are unable to offer refunds, returns, or exchanges.

All sales are final, and we do not accept returns. However, if you wish to cancel an order prior to shipping or have any questions, please contact us at hello@anablue.com.

Unfortunately, once orders are submitted, they usually cannot be canceled or modified.

However, please contact our team at hello@anablue.com and we can see if we can help.

Please contact hello@anablue.com within 48 hours of receiving the order, so that we can take care of this for you. Please provide us with your order number along with a photo of the incorrect item you received.

We try our best to replenish our inventory as quickly as possible.

Sign up for our emails and we will notify you when our products are back in stock.

We will send you an email with a tracking number as soon as your package ships.

No, unfortunately we are unable to change the billing address of your order once it is placed. But, if your order was confirmed, you should have nothing to worry about! As long as your shipping address is correct, you will be able to receive your order.

Yes, all our products are cruelty-free. We do not test on animals.

We recommend storing your products in a cool dry place, away from direct sunlight and excessive heat.

If you have any adverse reactions to our products, please contact your health care provider immediately. If it is an emergency, please call 911. For general questions about our products, please contact our support team for assistance at hello@anablue.com.

Our products are good to use for 6 months after opening.

None of our products are tested on animals.

All our products are non-irritating, dermatologist tested, and allergy tested. Please refer to the information on the individual product pages.

Please check the individual product page to check.

No, our products do not contain parabens.

Please check with a medical professional if you have any concerns.

We are always looking for great people to work with! Please contact us at hello@anablue.com.

For everything media and PR related, please contact pr@anablue.com

We are always looking for great people to work with! Please contact us at hello@anablue.com.